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Plans & pricing

Simple,
transparent
pricing.

Pay for the bays you manage. No per-user fees. No hidden costs. No contracts. One warehouse per account — built for focus and simplicity.

Free 30-day trial — no card required
No automatic billing at trial end
Cancel anytime — no cancellation fees
Annual billing saves 20%
At a glance
Monthly pricing · excluding VAT
Starter
1 warehouse · up to 8 bays
£79/mo
or £63/mo annual
Growth Popular
1 warehouse · unlimited bays
£179/mo
or £143/mo annual
Enterprise
Multiple warehouses
Custom
Talk to us
All prices exclude UK VAT · Free 30-day trial on all plans
Billing period
Starter
Single site, up to 8 bays. The fastest way off spreadsheets.
£79/mo
Billed monthly · up to 8 bays
  • 1 warehouse, up to 8 bays
  • Supplier self-booking portal
  • Booking calendar (month/week/day)
  • QR code driver check-in
  • Live bay dashboard & 6 KPIs
  • Bay management (add/toggle)
  • Operating schedule & blackouts
  • Supplier performance reports
  • Supplier reminders (fixed timing)
  • Email support
  • Custom booking rules
  • API access
Start free trial

30-day trial · No card required

Most popular
Growth
Unlimited bays. Full control of inbound operations at any scale.
£179/mo
Billed monthly · unlimited bays
  • 1 warehouse,unlimited bays
  • Everything in Starter
  • Custom booking rules & windows
  • Configurable supplier reminders
  • Supplier completion rate scoring
  • Priority email & chat support
  • Approval workflow controls
  • Bay-level booking restrictions
  • API access
  • Multi-warehouse (roadmap)
  • SSO & SAML
Start free trial

30-day trial · No card required

Enterprise
Multi-warehouse networks & procurement-led deployments at scale.
Custom
Tailored to your operation
  • Multiple warehouses (volume pricing)
  • Everything in Growth
  • API & webhook access
  • SSO & SAML integration
  • Custom SLA & uptime guarantee
  • Dedicated customer success manager
  • Supplier onboarding service
  • DPA, security review, ISO docs
  • PO-based billing available
  • Custom reporting & BI exports
  • Pilot programme available
  • Dedicated onboarding call
  • Contract billing available
Contact sales

Pilot available · Procurement-friendly

Every plan starts with a free 30-day trial — full access, no payment details required, no automatic billing at the end. Currently one warehouse per account; Enterprise customers with multiple sites get volume pricing across separate accounts. All prices exclude UK VAT. Contact us about multi-site requirements or PO-based billing.

Full comparison

Every feature,
side by side

Feature Starter Growth Enterprise
Core platform
Warehouse sites11Multiple
Bay managementUp to 8UnlimitedUnlimited
Supplier self-booking portal✓✓✓
Booking calendar (month/week/day)✓✓✓
QR code driver check-in✓✓✓
Live bay dashboard & 6 KPIs✓✓✓
Pending actions & approval workflow✓✓✓
Scheduling & configuration
Operating hours & working days✓✓✓
Restricted hours & blackout dates✓✓✓
Supplier remindersFixedConfigurableConfigurable
Custom booking rules & time windows—✓✓
Bay-level booking restrictions—✓✓
Reporting & data
Supplier delivery performance reports✓✓✓
On-time %, completion rate, dwell time✓✓✓
Custom reporting & BI exports——✓
Security & integrations
SSL, GDPR, UK-hosted data✓✓✓
SOC 2 Type II infrastructure (Bubble)✓✓✓
Stripe PCI DSS Level 1 payments✓✓✓
API & webhook access——✓
SSO & SAML integration——✓
Data processing agreement (DPA)——✓
Support & onboarding
Email support✓✓✓
Priority chat support—✓✓
Dedicated customer success manager——✓
Supplier onboarding service——✓
Dedicated onboarding call——✓
Billing
Monthly billing✓✓✓
Annual billing (save 20%)✓✓✓
PO-based billing——✓
Contract billing——✓

All prices exclude UK VAT. Annual billing saves 20% vs monthly.

Pricing questions

Everything you
need to know

01 Is the 30-day trial truly free?
Yes. Full access to every feature on the Growth plan, no payment details required, no automatic billing at the end. When your trial ends your account is paused — not deleted — and you can reactivate it when you're ready. No pressure, no sales calls.
02 What happens when I upgrade from Starter to Growth?
Upgrades take effect immediately. You'll be charged a pro-rated amount for the remainder of your current billing period. Your bays, bookings, and supplier data all carry over — nothing is lost or reset.
03 Can I manage multiple warehouses?
Currently each warehouse runs as a separate account — which many operations managers prefer as it keeps each site focused and clean. Enterprise customers managing multiple sites get volume pricing. A unified multi-warehouse dashboard is on the roadmap. Contact us at hello@docksync.app to discuss multi-site requirements.
04 How does annual billing work?
Annual plans are billed once per year in advance at the discounted rate. Starter annual is £63/mo (billed as £756/year, saving £190 vs monthly). Growth annual is £143/mo (billed as £1,716/year, saving £430 vs monthly). You can switch between monthly and annual at any time by emailing billing@docksync.app.
05 How do I cancel?
Cancel anytime by emailing billing@docksync.app. No cancellation fees. Your access continues until the end of your current billing period. If you cancel during an annual plan, no partial refunds are issued — but you keep full access until the period ends.
06 Are there any setup fees or hidden costs?
No. No setup fees. No per-user fees. No add-on charges. The price you see is the price you pay, plus UK VAT. Enterprise plans are custom-priced and agreed upfront in writing with no surprises.
07 What payment methods do you accept?
All major credit and debit cards via Stripe (Visa, Mastercard, American Express). Enterprise customers can also pay by purchase order (PO) or bank transfer. All card payments are handled by Stripe, which is PCI DSS Level 1 certified — the highest payment security level available.

Still have a question?

We respond within a few hours on business days.

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What customers say

Real results.
Real numbers.

★★★★★

Cut dock admin time by over 3 hours a day in the first week. Drivers no longer queue at the gate — they know exactly when and where to go before they leave the depot.

TH
Tom H.
Warehouse Manager · Retail DC, Birmingham
Growth plan
★★★★★

The supplier self-booking portal alone was worth the switch. Team stopped playing phone tag immediately. Setup genuinely took less than 10 minutes start to finish.

MW
Maria W.
Operations Director · Pharma Distributor
Growth plan
★★★★★

On-time rate went from 71% to 96% in 30 days. The QR check-in alone saved an hour of gatehouse admin every morning. Finally have full visibility across all 18 bays.

DP
Dave P.
Head of Logistics · Automotive Parts, Coventry
Growth plan · 18 bays

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