Six core capabilities that turn chaotic inbound operations into a precision-scheduled system — plus a complete how-to guide to get your dock live in under 5 minutes.
Your suppliers book their own delivery slots — no phone calls, no emails, no back-and-forth. They see your available windows, select a bay and time, and get instant confirmation.
The result: Most teams eliminate 2–3 hours of daily phone and email coordination within the first week of going live.
Suppliers access the booking portal via a unique link — nothing to install, no account to create.
Auto-approve trusted suppliers or review each booking manually. You stay in control.
Automated reminder emails sent to suppliers before their booking. Configurable timing.
Suppliers can book from any device — the portal works on desktop, tablet, and phone.
Your entire inbound schedule in one visual view. Switch between month, week, and day views. Bookings colour-coded by supplier so you can instantly identify clustering and gaps.
Add bays, name them your way, and toggle them active or inactive in a single click. Inactive bays disappear from the supplier booking portal automatically.
Click Add Bay, name it, and it's live. Use whatever naming your team already uses — b1, Dock A, Receiving 1.
Toggle a bay off for maintenance or audit. It disappears from suppliers until you toggle it back on.
Each bay shows live status — Available, Occupied, or Pending — updated instantly as bookings are approved.
See how many bookings each bay has today. Spot overloaded bays and redistribute before trucks arrive.
The feature that saves 30–60 minutes of gatehouse admin every morning. Print your unique QR code and display it at the entrance. Drivers scan it on arrival. Done.
Go to My Account → QR Code. Download and print it, or display it on a screen at your gatehouse.
No app required. Any smartphone camera works. Takes 10 seconds. The system matches the scan to their booking.
Arrival time logged. Bay confirmed. Dashboard updates in real time. No phone calls. No paperwork.
Need a new QR code? Regenerate from My Account with one click. Old code becomes invalid instantly.
Your unique QR code
My Account → QR Code
Set your working hours, restricted windows, and blackout dates once — the system enforces them automatically every time a supplier tries to book.
| Setting | What it does | Example |
|---|---|---|
| Working days | Select which days of the week your dock accepts bookings | Monday to Friday only |
| Open / close times | Set the earliest and latest time a booking can be made on any given day | 04:00 AM – 12:00 PM |
| Restricted hours | Block specific time windows within operating hours — no bookings allowed during these periods | Lunch 08:00–08:30, Coffee break 06:00–06:15 |
| Blackout dates | Block entire days — suppliers cannot book on these dates at all | Bank holidays, maintenance days, site audits |
| Supplier reminders | Automated email sent a configurable number of hours before each booking | 24 hours before, or 2 hours before — your choice |
Pro tip: Add bank holidays and planned maintenance days to your blackout dates as soon as you know them — this prevents last-minute booking conflicts and supplier frustration.
Stop managing suppliers on gut feel. DockSync tracks every delivery and builds a performance record for every supplier in your network — automatically, with no manual data entry.
Use it for: Quarterly supplier reviews, SLA conversations, identifying which carriers are causing disruption, and rewarding suppliers who consistently perform.
| Company | Deliveries | On-time % | Completion |
|---|---|---|---|
| Boxes LTD | 24 | 96% | 91% |
| Surya Electronics | 18 | 72% | 67% |
| Tesla Logistics | 31 | 100% | 97% |
| Bajaj Freight | 7 | 43% | 29% |
4 active suppliers · Updated in real time
A complete step-by-step guide to setting up your warehouse and getting your first live booking. Most teams complete this in under 10 minutes.
Go to app.docksync.app and sign up with your work email. You'll receive access instantly — no waiting, no approval process.
Each account manages one warehouse. If you operate multiple sites, create a separate account for each. Enterprise customers managing multiple sites get volume pricing — contact us for details.
Go to Operating Schedule in the left sidebar. Configure your working days, open and close times, any restricted hours (breaks, shift changes), blackout dates for holidays and maintenance, and the supplier reminder timing. Click Save after each section.
Tip: Add all known bank holidays and maintenance days before you go live. This prevents last-minute booking conflicts.
Go to Bay Management and click Add Bay. Give each bay a name — use whatever your team already uses (b1, b2, Dock A, Receiving 1, etc.).
Toggle each bay to Active using the switch. Active bays are visible to suppliers. Inactive bays are hidden from the booking portal automatically.
Go to Suppliers and click Add Supplier. Enter the company name and supplier contact. Each supplier gets a unique token — this gives them access to your booking portal.
You can add all your suppliers at once before going live, then share the booking links in a single email.
Tip: We'll send your suppliers a one-page onboarding email on your behalf if you'd like — just email hello@docksync.app.
Once suppliers are added, share their unique booking link. The portal shows your available slots based on your operating schedule, bay configuration, and any existing bookings.
Suppliers select a date, choose a time slot, enter pallet count and delivery type, and submit. They receive an automatic confirmation email. You see the booking appear in your dashboard immediately.
Go to Bookings. Every booking shows its full detail: Booking ID, Supplier, Bay, Pallet Count, Date, Time Slot, Status (Pending / Approved / Completed / Missed), and Schedule track (On Track / Missed / N/A).
The Pending Actions panel on your Dashboard surfaces any booking awaiting approval so nothing gets missed.
Tip: Set trusted suppliers to auto-approve so you don't need to manually review every booking.
Go to My Account → QR Code. Download your unique QR code. Print it on A4, laminate it, and display it at your gatehouse entrance — or show it on a screen.
When drivers arrive, they scan it on their smartphone. No app required. The system logs arrival time, matches the booking, confirms the bay, and updates your dashboard in real time. This single change typically saves 30–60 minutes of gatehouse admin per day.
Go to Reports. The Supplier Delivery Performance table shows every supplier's delivery count, on-time percentage, last activity date, and completion rate.
Your Dashboard KPIs update in real time: Average Unloading Time, Incoming Today, Occupancy Rate, Pending Actions, Missed Bookings, and Delayed Bookings. Check the weekly Calendar view each morning to see the day's inbound flow before trucks start arriving.
Set trusted suppliers to auto-approve so you don't need to manually review each booking. Check exceptions rather than approving everything.
Look at the weekly view every morning before trucks start arriving. Two minutes of planning prevents an hour of firefighting.
Print the QR code on A4 and laminate it at the gate. This one change typically saves 30–45 minutes of gatehouse admin from day one.
Add bank holidays and maintenance days to Operating Schedule as soon as you know them. Prevents last-minute supplier booking conflicts.
Start your free 30-day trial. Full access. No card required. Live in under 5 minutes.